Vouchers
"In beauty we walk"
In beauty we walk
"Natural juwels at ARtnatur Dolomites"
Natural.juwels

Important facts about your holiday at the Artnatur Dolomites

Mobile without car: “Holiday area Seiser Alm Live” Mobilcard

uring your holiday with us, you receive the “Holiday region Seiser Alm Live” Mobilcard for the free use of all public transport in South Tyrol*. Are you planning to visit us by train? We are happy to send you the Mobilcard to your home address well in advance; this way you get to use the busses from Bolzano/Bozen or Bressanone/Brixen to the Artnatur Dolomites free of charge.

*This includes the regional trains in South Tyrol (Brennero/Brenner – Trento, Malles/Mals – San Candido/Innichen), the busses (intercity, overland and city busses), the gondola cars to Renon/Ritten, Maranza/Meransen, San Genesio/Jenesien, Meltina/Mölten and Verano/Vöran, the Renon/Ritten tramway, the cable car to the Mendola/Mendel and the PostAuto Schweiz between Malles/Mals and Müstair.

How to use the Mobilcard

Short stay

With a stay of less than 3 nights, we charge a supplement of 10% on top of the half-board price.

Single use of a double room

In case of the single use of the “Cult Site” double room (25 m²), we charge a supplement of 30,00 Euro per person/night. Higher categorie + 40,00 Euro on availability.

Bed and breakfast

You can book your stay with bed and breadfast.

Not-consumed dinner is not detracted from your account.

Confirm your booking

Please confirm your booking with a deposit payment of 20 % of the fee per room.

For a short stay of less than 4 nights we kindly ask you for a deposit of 100.00 €.

In any case, the deposit is not refundable but is hold as a credit for your future stay.

Our bank details

Cassa Raiffeisen/Raiffeisenkasse Castelrotto/Kastelruth, Siusi/Seis branch
Artnatur Dolomites
IBAN: IT 62 P 08056 23110 000301002805 bei RZSBIT21111
SWIFT: RZSBIT2B

Travel cancellation insurance

We recommend you to take out a travel cancellation insurance. An insurance protects both parties in case of cancellation.

Booking and cancellation conditions
  • We recommend an assurance for any chase of cancellation.

  • In case of cancellation up to 21 days before arrival, we will charge 70 % of the total price.
  • In case of cancellation up to 15 days before arrival, we will charge 80 % of the total price.
  • In case of cancellation 7 days before arrival, in case of late arrival or early departure, we charge 100% of the total price.
  • In any case, the deposit is not refundable but is hold as a credit for your future stay.
Dogs

Dogs are very welcome at our hiking hotel in South Tyrol. Please bring along a dog blanket or basket. We charge a supplement of 20.00 € per night (without food). Dogs are not allowed to enter the restaurant but you can bring them into the "Stube" for a dinner or breakfast together.

Please note that dogs are obliged to wear a muzzle in the Alpe di Siusi/Seiser Alm gondola car as well as in all means of public transport.

Arrival & Departure

On arrival day your room is ready for you at 2. pm. On arrival day, we kindly ask you to vacate the room until 10.30 a.m.

Rooms nature style

Our rooms are furnished with a healthy sleeping system made of local mountain wood, fine furniture, wooden floors, large bathroom, WC, bidet, experience shower, hairdryer, vanity mirror, 40-inch sat TV, Wi-Fi, minibar, safe, dry device for hiking clothes and wardrobe with a multi-functional 28-litre hiking backpack (for hire). In the rooms you also find a spa bag with towels, bathrobe. Please bring your own towelling slippers for substainability.

All rooms feature a panoramic balcony with cosy sun loungers.

Suites in “Alpine style”

Our suites offer a large bedroom and a cosy living room with couch. Our “Alpina” and “Johann Santner” suites offer a separate bed- and living room. The rooms also feature bathroom, WC, bidet, experience shower, hairdryer, vanity mirror, 40-inch sat TV, Wi-Fi, minibar, safe, dry device for hiking clothes and wardrobe with a multi-functional 28-litre hiking backpack and a 1:25,000 hiking map of the area for hire. In you room you also find a spa bag with towels, a bathrobe and towelling slippers.

All suites feature a panoramic balcony with cosy sun loungers.

Non-smoking hotel

Our hotel is a non-smoking hotel. We kindly ask our guests to smoke on the balcony. If you smoke in your room, we charge 30.00 € for room cleaning.

Payment

You can pay by EC card, Visa, MasterCard, bank transfer and in cash (up to 2,999.99 €, except non-EU citizens). We don't accept Business Cards, American Express or Diners Cards.

Wi-Fi/Internet

Our guests find a PC with internet access in the lobby.

Would you like to surf with your own laptop, tablet or smartphone?

Then pick up our username and code at the front desk; the internet is free for our guests. To ensure your sound sleep, we turn off the Wi-Fi from 12.00 p.m. to 06.00 a.m., keeping our house radiation free. 

Non-binding request